Image by Request Privacy Policy

What types of information do we collect?

MEMBERSHIP INFORMATION

You must be a Member to perform certain functions on this website, such as submit requests or bids, or to contact another Member. Member registration is free. During the registration process, we collect basic information about you, such as your name, e-mail address, and password.

REQUEST/BID INFORMATION

In order to participate in a request or bid, you have to provide certain information about the item you are requesting or bidding on, such as title, description, image characteristics, etc. You should not include and Personally Identifiable Information (PII) in the request or bid descriptions.

REVIEWS OF MEMBERS

You are encouraged to provide reviews of other Members of this website. The review consists of generic description about the Member. You should not include and Personally Identifiable Information (PII) in the member review.

CONTEST/SWEEPSTAKES/SURVEY PARTICIPATION INFORMATION

We may occasionally offer a contest or sweepstakes to our Members. If you opt to participate in our contest or sweepstakes, you may be asked to provide certain personal information. The types of information collected will clearly be disclosed as part of each contest or sweepstakes. Again, your participation is entirely optional.

INFORMATION COLLECTED AUTOMATICALLY

We automatically collect certain information when you visit this site, such as your IP address, domain name, browser type, operating-system type. We may link that information with your membership information if you choose to become a member.

INFORMATION FROM OTHER SOURCES

To improve services and products offered to you on this site, we may occasionally obtain information about you from other sources, and link that information to your membership and/or transaction information.

 

How do we use/share your information?

We will NOT sell or rent your personal information to any third parties.

We will use the membership information you provide to identify you when you log in to the site. We may also use the information stored in your profile pre-populating your information for you whenever possible.

By definition we will automatically post all information you have provided about a request or bid to the website. This does not include any Personally Identifiable Information (PII). We only identify members by their user name.

If you participate in a contest or sweepstakes, the information you provide us at the time of entry will be used to process your entry. We may share your information with trustworthy third parties to help us facilitate this process.

We will use the information collected when you contact Image By Request (e.g., name, e-mail address, phone number) to respond to your request.

If you opt to use our Tell a Friend feature, we will send your friend an email telling them about our service and we will include your name and email address as part of that email.

We may use information collected automatically to analyze visitor trends, gather broad demographic information, understand how users are moving throughout the site, and offer customer support. We may also use that information, and/or associated membership information, to determine the content we will provide to you on this site.

We may occasionally ask trustworthy third parties to provide services for us, such as marketing analysis of the data we collect on this site. In that event, we may share membership, request, bid, or member review information with that trusted third party. In all such cases, the third party will only have access to information necessary to perform the required service, and will not be permitted to use that information for any other purpose.

We may disclose your personal information if you violate our Terms of Use, or any law, rule, or regulation, or if required by law or regulatory authority (e.g., court order or subpoena).

In the event that Image By Request or this website or certain of our assets are acquired, your personal information may be one of the transferred assets.

 

How/when do we communicate with you?

You may receive request or bid related communications from us or third parties performing services on our behalf. These communications, which will be sent to the e-mail address you provide, may include confirmation e-mails and/or e-mail requests for additional information.

If you have contacted us with a question or comment, we may contact you with a response.

We may send you email communication relating to your request or bid, by the request of other members. However, we will not share your email address with other members.

You may receive an email send by Image By Request on behalf of your friend, when such friend has opted to notify you about this website.

You may receive an email send by Image By Request informing you of service enhancements. You may opt-out from receiving those emails.

 

How do we use “cookies”?

This site requires that your browser accepts cookies. If your browser does not accept cookies, you will not be able to use this site. Cookies are small pieces of information that are transferred via the Internet and stored by your browser on your computer's hard drive. We use this information to determine where you are in the booking process and what content to provide you. We do not store personal information in a cookie.

 

How can you make changes to your information?

You may access your membership information at any time by logging in and visiting My Stuff section of the website. You may make changes to any information stored in your profile or to the request you have posted. You may also opt-out from the Service Announcements.

 

How do we protect your information?

We make every effort to protect your personal information. When you send personal information to Image By Request over the Internet, your data is protected by our state-of-the-art Secure Socket Layer (SSL) technology to ensure safe transmission. Once we receive your information, we securely store it on our system. Only authorized personnel have access to your information. In addition, certain highly confidential information is encrypted for added protection. As a member, you may only access your information if you know your password.

 

Our partners

Some content and/or services on this website may be provided by third parties. We only work with trustworthy third parties. However, please keep in mind that this Privacy Policy does not apply to the practices and/or policies of any companies or entities that we do not own or control, including third parties that we link to. We encourage you to review our partners' privacy policies to understand their policies for collecting, using, and sharing your information.

 

Changes to this Privacy Policy

Image By Request reserves the right, at our sole discretion, to revise this Privacy Policy at any time; all such revisions shall be effective when posted.

 

Questions?

If you have any questions about this Privacy Policy, please contact us using the Contact Us section of this website.